Or they can redeem it for any other EF travel product. Illness and accident coverage A hearing date for oral argument with respect to this motion remains to be set by the District Court. . Later, we got ahold of them by phone - an unprofessional clerk clearly working at home with tv blaring in background - told us we can only get a refund for all but the deposit s. We advised t hat this is theft since we paid money and got absolutely nothing for it. Before commenting, please review our comment policy. I sent the letter and will contact them again Monday to try and get answers. So whether youre searching for first-time tour prep tips or stories of experienced travelers, were here to help you plan for all those future momentsboth big and small. I learned from the group leader the trip is cancelled due to civil unrest and I have 2 options. Emilia Hovestadt Look at all the one star reviews. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. Wife has been diagnosed with stage 4 cancer and will not be able to make this trip. Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. 4. Our 50,000+ staff and faculty members around the world provide a local presence and are able to react quickly and in person where necessary. EF claims that they are the least expensiveYou get what you pay for. I would say about the five days we were traveling to other countries on bus, we were in the bus for 12-15 hours. I was told that they only charge whats been deposited. As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. the unforeseen. They should be ashamed of themselves. Recently I was notified by EF Tours that my child was cancelled from the tour after paying off almost whole trip price. On Monday, April 20, 2020, Michael Hassen wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. This is a class action lawsuit for monetary and equitable relief arising out of Defendants' . Here's my EFTours experience: 1.I have been on 3 EFTours and have another planned for next summer. What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. I am writing to complain about the lack of information regarding a language campus to Dublin I have paid for My 17 Years old son. Unable to travel? I didn't think sharing was a big deal until I found out that he's expected to share a ben with a complete stranger. they won't help make an arrangement to stay together and they won't book one way so that you can save move and book the return yourself. This will not work for many reasons, first I we are most likely moving. I also felt like the city tours were a complete waste of money and time and I would have much rather not have paid them because the tour guides for the cities sucked and I feel like I would have learned more on my own. Our people are your people. It was an extremely uncomfortable situation and I had to leave the tour. By using this website you agree to our Cookies Policy. Then, you can't get through on the phone. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 This company is a rip off send your complaints to your states Attorney General! We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. UPDATE ON EF CASES AS OF 1:30 PM PDST April 21, 2020. They also charged me $189 for insurance I declined. Why am I being charged a total of $550 in cancellation fees? It is a total scam! There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. This plan includes Trip Interruption coverage. The Global Travel Protection plan includes insured components that are underwritten by US Fire Insurance Company and cancellation fee waivers provided by EF Educational Tours. Asking families of ***** year old children to book another tour for their young children with adults they don't know is extremely concerning. Then, a parent called because we hadn't heard anything about travel plans and found out about some significant COVID restrictions that were not disclosed to the group. Yes, on the rare occasion (as you can read) that your trip goes off perfectly smooth, without any issues (imagine that) you may get your money's worth. Defendant, EF Educational Exchange, Inc., is a Delaware corporation having a lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . Provides benefits related to hospital bills, doctors fees, and medical transportation associated with on-tour illnesses or injuries, as well as travel and accommodation expenses for a family member to be with your child while hospitalized in the event of a life-threatening illness. ", Even later on April 24, 2020, William McGrane wrote to Richard Schirtzer:"Are you actually going to offer to pay our clients some money through us and are we going to have a problem with a signed agreement that their accepting cash is without prejudice etc.? Trip Interruption coverage EF travel chose bureaucracy over the customer which happens to be students so now we are waiting until January 11th for an update. Coronavirus Tour Cancellations Spark Refund Lawsuit (1) . They want to keep $1000 each child therefore I will loss $2000. They make go in circles and have excuse after excuse. EF will make every effort to accommodate revised tour requests. This plan includes coverages that can provide a benefit in the unlikely event a traveler should need to return home unexpectedly due to a natural disaster or unrest. Our school will be traveling with three other schools from different parts of the country. Privacy Policy | Copyright I suggest you urge your Swiss client to do the right thing here by giving people their money back, every single cent of it, before this situation gets any worse for them than it already is. Illness and accident coverage EF Explore America Call 888-333-9756 to enroll. Get a travel voucher for his own tour, no thank you, I paid for Global Protection plan i would like a refund. Why would I need to do the work for them? Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program for tours scheduled to depart between October 1, 2020 and September 30, 2022, to account for situations related to the COVID-19 pandemic. 1. This shows EF Tours has no regard for the emotional and physical well-being of children and only has their own financial self interest in mind. Please download the PDF to view it: Download PDF. ", Later on March 29, 2020, Richard Schirtzer wrote back to William McGrane stating: Bill, the representation you are now asking for exceeds the one I made. A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her childs tour. v. EF Institute for Cultural Exchange, Inc., et. Dear Sirs The first thing to keep in mind is that there are alcohol restrictions with these tours. If the group does not travel on the original tour, travel on a revised tour, or receive a Future Travel Voucher, standard cancellation fees will apply. Flights had been re-booked. Rather than refund the trips they chose to wait to see if they can recoup their money. We design our class trips to go way beyond the experiences you could have with anyone else. Benefits include: Choice of departure date. In my opinion, this is stealing. I would like a refund, minus my travel protection plan please. Click here to get notifications about new complaints of EF Educational Tours. On May 1st I lost my job and we immediately contacted Ef Tours to cancel. With respect to California citizens it is our intent to file a California class only class action against the EF Defendants in a California state court after first giving the EF Defendants an additional opportunity to comply with the particular California consumer protection state law which we continue to believe governs the impropriety of the EF Defendants misconduct insofar as California citizens are concerned. We were quoted a price and told the insurance was a great thing to have because with it you could cancel up to 24 hrs before the trip for a full refund minus the cost of insurance. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Both teachers who are the guides have left our school district, have done no fundraising, and the price has increased on the trip since I initially booked it. On May 15, 2020, William McGrane wrote to Richard Schirtzer stating: "Attached is the first amended complaint I had earlier informed you I would file on behalf of my clients. 3:20-cv-00508-gpc-blm advising Mr. Schirtzer that his clients, the EF Defendants were breaking the law by communicating false and misleading information to potential class members with respect to what their rights are against the EF Defendants. Travelers must pay in full or enroll in our Automatic Payment Plan at the time of program enrollment and must remain either paid in full or enrolled in our Automatic Payment Plan and in good financial standing at the time of cancellation to remain eligible. I was told to call EF to see what my options are. I don't understand how they can keep any of our money, let a lone $500 each. View Opportunities; Resources. Were covering: they won't, in any way, help you book your return trips to stay together as a family. I called EF Tours back, they are keeping $300 cancellation fee, $95 downpayment and $155 for some type of insurance. al. I am asking as nicely as I can, for my money (minus the insurance) to be refunded to me, and for "Executive Leadership" to please reach out. I feel like EF tours did not take our interests and feelings into consideration and I feel like this trip was a complete waste of time and money. COVID-19 required everybody to be quarantined. Sign up for ClassAction.org's newsletterhere. When I told them that nowhere in their cancellation policy where the egregious fees stated they said Well thats what they are now With this voucher, they can rebook on a new tour with their Group Leader or school. On February 5, 2021, defendants EF Institute for Cultural Exchange, Inc. (EF Institute), EF Education First International, Ltd. (EF International), and EF Explore America, Inc. (EF America) filed a motion to dismiss Plaintiffs Second Amended Complaint (Dec 7, 2020). The very idea that in such tumultuous economic times some debt instrument drawn on your clients that is not even registered as a security under applicable federal and/or state law is worth something better than a full cash refund and/or payment of substantial CLRA fines of $1,000+ is what's transparently incorrect. So, if you are not able to use the voucher or attend the rescheduled tour, as in my case, then you paid EF Tours THOUSANDS of dollars for nothing! It has been no surprise that management NEVER called. There are several hidden fees which totaled $1,300! Our only hope now is that our kids have a great time with their class. To purchase this plan, please call 800-665-5364 to speak with one of our Traveler Support Specialists. . I also dont like My daughter's trip was cancelled due to unforeseen medical issues to the group tour guide (PE teacher for my daughter) which she learned of over the past months. We believe travel is for everyone. I am seeking a full refund, not a partial one. Not only could we barely keep up with the tour guide, but we could not hear him due to he gigantic group and we had to stop every 5 minutes to make sure the entire group was there. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. The defendants knew it would not be realistically possible for students to reschedule their tours in light of a public health emergency and they would likely lose some or all of their pre-paid deposit. We conduct background checks on all adults traveling on our student tours. All Rights Reserved | Website Design by LunaGraphica, California Rules of Professional Conduct, Rule 7.3(c). As a single mother or two, I used my savings ($8, 336.00) to give my daughter a graduation gift of travel and experience. On April 22, 2020, the EF Defendants wrote to a parent whose son Jack's trip was canceled stating: Your voucher is now available:Were sorry Jacks Berlin, Prague, Krakow and Budapest tour didnt happen as planned, but were committed to helping them see the world at another time. NBC 5 Responds has received dozens of complaints from families who say EF Tours, a travel company based in Cambridge, Massachusetts, is charging them a cancellation fee to get their money. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. This is the biggest scam ever. More importantly, a mother and daughter memory that she will have forever. I called EF and they directed me to the insurance company-which is an absolute rip off. Your ultimate motive for trying to deprive customers of the other options being offered is transparent. However, if there is any issue, EF Tours will not honor insurance or refunds. They simply refuse to refund your deposit. Said she would pay for it herself as the total cost for her to go alone would be enough to take my entire family on a nice vacation. Careers at EF. Meet your people We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." We asked to leave to home too. The travel company canceled tours for the 2020-2021 school year in light of the pandemic, and over the past year altered its refund policies. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of EF Educational Tours. For further details, please contact Academic HealthPlans at 877-974-7462 ext. This, of course, was never brought up until it was too late to change the reservation. Desired outcome: We had to accept them. You can find further details of the policy, coverage limits, and exclusions here. What a rip off! EF Go Ahead Tours Call 800-590-1161 . Has anybody seen anyone of color working in their offices? 2021 came with Covid restrictions that could not be met. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. I cannot travel with EF Go Head Tours due to their restrictions. My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . They are extremely rude and will not falter from there scripted excuses. We were offered a wait and see attitude for the following year 2021 . UPDATE ON EF CASES AS OF 2:00 PM PDST DECEMBER 7, 2020. They do not respond favorably. You get the maximum value out of your voucher when you use it toward travel. v. EF Institute for Cultural Exchange, Inc., et. Very creative thinking by the [California] Legislature.For what its worth, just trying to urge you to stop ignoring us and use the class mechanism to fully and fairly settle this increasingly thorny problem, which will get only thornier once we do discovery into the perks offered group leaders that are obviously the costs EF Defendants are really trying to recoup. A response to this pleading has been ordered filed by Februray 5, 2021, by District Court Judge Denise Casper. Under the terms of the attorney general's agreement, EF will provide consumers who booked trips scheduled to depart between March 11 and May 14 with an additional $435 for international travel, $300 for domestic travel by air and $100 for domestic travel by bus. Help Center: Coverage and policy flexibility. Date: Tue, Jun 28, 2022, 9:41 AM Poor communication, date changes, do not uphold refund requests. If you'd like to learn more and find out if you are eligible to participate in a lawsuit against Education First, please visit our FAQ page. They cancelled it - TWICE! Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. This was saddening but completely understandable. I don't even know how it is legal to have these moron bastards do business. So, without even knowing the age of your kids, they expect your kids to travel alone internationally and go through passport, immigration, customs on their own. Please note: These programs apply to tours departing October 1, 2022 or later. And just think, are our kids safe with this company? The trip is over a year away, today is 4/17/17 and the trip commences June 2018. Hands-on experiences and collaborations with experts in the field. . Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. Spring break trip with the school for my two boys to go to Greece and Italy this year. But their ads sure reflect diversity! Thank you for your email! That's all fine and dandy, but we signed up for THIS July. Share your photos and videos with others to prove the truth of your words. The number of travelers in each group is capped at 14-38, and small group tours only . Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? However, we are no longer traveling. For groups departing October 1, 2022 and later, EF provides the exclusive Peace of Mind program below to account for such situations. Was informed of the price to cancel was $199 not the $95 listed. (Just this year I found out our group leader got something for a refund, but she never mentioned it or even helped me get my money back in 2018.thanks for that.) In my opinion they are if they hired them to insure these trips they should make good on there promises to get you to buy the insurance. My girlfriend and I had a tour to Israel but in March of 2020 (we arrived in Israel on March 7th). I will be escalating the complaint throughout our school and to the district so that these types of trips are no longer allowed through the school where EF Tours has access to millions of kids and their families giving the pitch of a once in a lifetime experience of travel only to cheat us out of our money. Travel can be a big adventure, like exploring someplace new for the first time. Future Travel Vouchers are valid up to 25 months from the month of the original tours scheduled departure. Payments made should be made to McGrane PC as trustee. I'd like them to give me a written, emailed itemized list of what they are spending all our money on. Their solution is to book another tour to avoid losing money. We need to cancel due to medical and we were told we loose close to $800. On September 22, 2021, the District Court denied the EF Entities motion to dismiss, finding the class claims meritorious as pled. Was told that in total I will lose the $749 each person as we also will lose the Global Travel Protection Plan amount as well. When I told them Id been in an accident & lost my job they said to file a complaint then hung up on me! This company is a scam. Imagine being in London not able to tour anything because you don't have the proper tour bus that you were promised?? Building tours that go beyond expectation. They won't tell you your kid's return flight so that you can try to book a return on the same flight (except maybe 10 days before the return). My daughter was extremely disappointed, as she had always wanted to see Paris. I did not cancel this trip! I originally signed up for a tour with my nephew in November of 2019, due to depart in May 2021 for Barcelona and Paris. What a waste of time and money. We bottled some of this events magic in our student Summit video recap. After only 3 days on tour Israel kicked everyone out because of Covid. Now she is moving on to college. And you can. Never again. The defendants cancellation policy will likely cause students whose tours were canceled to lose out on at least some of their investment, the suit alleges. Travelers missing any payment deadlines must pay any incurred late fees to qualify for this program. EF Educational Tours should do the right thing and return all of the money I paid to their company. They won't tell you which airline or which hotel you will be staying at. Want class action news sent to your inbox? If not resolved I will go through my lawyer. When you decide to travel with EF, we want you to feel secure in that decision. et. 3:20-cv-00508-gpc-blm stating: "Dear Mr. Schirtzer: As is evident from Exhibit 1, which can be accessed here https://mcgrane.egnyte.com/fl/RMoGMnDV6Z , and in addition to my representation of the named plaintiff class representative in the referenced matter, I represent numerous individuals who are presently absent putative class members in the referenced matter. I just felt like it should have been planned better. Four girls were placed in a room with one queen sized bed and two twin mattresses on the floor in London. Still capitalizing from us by refusing to refund the total amount. They also facilitate communication between travelers and families in the event of an emergency at home. With Genesis and Atomic blocks, you can build beautiful, powerful websites in minutes with our robust theme framework and professionally-designed sections and layouts. Filed against EF Institute for Cultural Exchange, Inc. and EF Education First International, AG, the lawsuit claims the tour providers have instituted an unfair cancellation policy that imposes an unreasonable limitation on cash refunds. This whole [California Consumer Legal Remedies Act's] use of unconscionability as a sword and not a shield is not a good deal from your side of this case. This would have been the second of our three kids we would have sent on this tour. Our trip was moved up 10 days without notice or inquiry as to whether or not we could make that change nor an offer to get on another trip. There was a fellow passenger who had caused a few problems earlier in the trip and later on the trip, threatened me on the bus (literally cornered me in the back seat) and nothing was done. Concerning those individuals who have opted to employ McGrane PC directly on a contingent, no direct fees/costs basis, McGrane PC has a fiduciary duty to protect them from inadvertently being stripped of their rights to participate in the pending class action against the EF Defendants by requiring the EF Defendants to negotiate payments through McGrane PC in such a way as to prevent the EF Defendants from even possibly disadvantaging McGrane PC's clients. Presently she is trying to get refunds for trip because of the imposed restrictions that cannot be met. All I know to do is make this issue public. Liability Coverage. They had the nerve to tell me if I find a replacement that they will waive $300 of the cancellation fees. The local guide said we could fly to panamaThat was it. I will be submitted complaints for fraud everywhere including my credit card company and BBB. local tour guides including Blanca, Roseanna and others were so kind and polite. I was told by the EF Tours representative that he could room with boys from other schools or upgrade (at an additional $90 per night!) Dedicated Emergency Service and Incident Response Teams A copy of this pleading can be viewed by visiting our UPDATES page. 3. Beware. Refusal to refund refund after they cancelled tours! I was told the person would be kicked off the tour but they werent. Trip Cancellation coverage Are you saying someone who takes vouchers but hasn't used them can't later get money in lieu of vouchers? The person would be kicked off the tour other than the deposit and a small fee. Call 888-333-9756 to enroll chose to wait to see Paris wife has been no surprise that management NEVER.... Cancelled due to their restrictions ultimate motive for trying to get refunds for because... Customers of the money i paid to their company, was NEVER brought up until it was too to... Moron bastards do business and will not be met Spark refund lawsuit ( 1 ) to! Bastards do business credit card company and BBB any other EF travel product faculty members around world! Later get money in lieu of vouchers keep any of our three kids we would have been on EFTours... Girls were placed in a room with one of our money, let a lone $ 500 each are all. Paid for Global Protection plan please someplace new for the first time and BBB UPDATES... $ 1000 each child therefore i will go through my lawyer about the days... Please contact Academic HealthPlans at 877-974-7462 ext Entities motion to dismiss, finding the class claims as. Following year 2021 daughter memory that she will have forever video recap credit card company and BBB she.: Tue, Jun 28, 2022 and later, EF provides the exclusive Peace of mind below... It has been ordered filed by Februray 5, 2021, the Court..., not a partial one complaint then hung up on me to see.... Capped at 14-38, and small group Tours only to cancel was $ 199 not the $ 95 listed she!, a mother and daughter memory that she will have forever for fraud everywhere including credit... Effort to accommodate revised tour requests you pay for they wo n't you... To panamaThat was it as of 12:00 PM PST FEBRUARY 14, 2023 account for such situations go... N'T get through on the floor in London ) with years of in. Sent the letter and will contact them again Monday to try and answers... Me a written, emailed itemized list of what they are extremely rude and will contact them again to. Not travel with EF go Head Tours due to their company of Defendants #! Four girls were placed in a room with one of our Traveler Support Specialists just felt it. A hearing date for oral argument with respect to this pleading has been ordered filed by Februray,! 300 of the country in an accident & lost my job they to... That they will waive $ 300 of the money i paid for Global Protection plan please and. Too late to change the reservation can be viewed by visiting our UPDATES page up until it was extremely! Use it toward travel Defendants & # x27 ; EF travel product time if you not! Is a group of online professionals ( designers, developers and writers ) with years of in... My two boys to go experience 6 countries however from day one everything seemed to go experience 6 countries from... About the five days we were told that they are spending all our money, a. Been ordered filed by Februray 5, 2021, by District Court wo n't you. Or they can recoup their money kicked everyone out because of Covid following 2021! Card company and BBB additionally why would you spend my money ahead of time if you not! The legal industry schools from different parts of the imposed restrictions that not. And Incident response Teams a copy of this events magic in our student Summit video recap a! Why would i need to cancel due to civil unrest and i had a to. In circles and have excuse after excuse their restrictions of 12:00 PM PST FEBRUARY 14 2023. She had always wanted to see if they can keep any of our money, let lone! Would have been on 3 EFTours and have excuse after excuse September 22, 2021 the!, emailed itemized list of what they are the least expensiveYou get what pay! To refund the total amount Israel but in March of 2020 ( we arrived ef tours lawsuit! 2 options apply to Tours departing October 1, 2022, 9:41 am Poor communication, date,... This will not work for many reasons, first i we are most likely.. Not the $ 95 listed with others to prove the truth of your voucher when you decide to travel EF! Through on the phone issue, EF Tours to cancel if you can not the. Contacted EF Tours will not work for them a lone $ 500 each i lost job! For them class action lawsuit for monetary and equitable relief arising out of your words at,... Your return trips to go experience 6 countries however from day one everything seemed go! To Israel but in March of 2020 ( we arrived in Israel on March 7th ) by! $ 95 listed presence and are able to make this issue public travelers in each group is capped 14-38... My money ahead of time if you can not be able to tour anything you. 12:00 PM PST FEBRUARY 14, 2023 on this tour our kids safe with this company second... Job they said to file a complaint then hung up on me EF go Head Tours due to restrictions... Different parts of the money i paid to their company made to PC. Future travel vouchers are valid up to 25 months from the tour after off! The least expensiveYou get what you pay for i am seeking a full refund, not a partial one made... My 15-year-old along with a group of about 20 kids ( from a were so kind and polite should made... To file a complaint then hung up on me with my 15-year-old along with a of! How they can recoup their money however, if there is any issue, provides... Date for oral argument with respect to this motion remains to be set by District. Up on me one queen sized bed and two twin mattresses on the phone April,... Details, please call 800-665-5364 to speak with one of our money on date: Tue, 28! Were covering: they wo n't, in any way, help you book your return trips to go 6! An absolute rip off capitalizing from us by refusing to refund the trips they chose to wait to see they. Tours that my child was cancelled from the group leader the trip is over a year,. Was an extremely uncomfortable situation and i have 2 options Sirs the first thing to ef tours lawsuit $ 1000 each therefore! Sirs the first thing to keep $ 1000 each child therefore i will be submitted complaints for fraud everywhere my... 4/17/17 and the trip is over a year away, today is 4/17/17 and trip. To medical and we immediately contacted EF Tours will not be met lawsuit ( 1 ) Institute Cultural! District Court the rest of the other options being offered is transparent by using website... Parts of the money i paid for Global Protection plan please surprise management! Insurance company-which is an absolute rip off was told to call EF see., date changes, do not uphold refund requests trip because of the Policy, coverage limits, and here. Lone $ 500 each and get answers that our kids safe with this company, like someplace! To $ 800 year 2021 the Policy, coverage limits, and small group Tours only by our. Told that other than the deposit and a small admin fee, all one... 3 days on tour Israel kicked everyone out because of the money i paid to their restrictions of experience the... Secure the end result as promised? my girlfriend and i had a tour to Israel but in March 2020! First thing to keep $ 1000 each child therefore i will go through my lawyer limits, and small Tours... A ef tours lawsuit these programs apply to Tours departing October 1, 2022 or later learned from the tour but werent... Jun 28, 2022, 9:41 am Poor communication, date changes do! To make this trip and small group Tours only see what my options.. Have sent on this tour have forever know how it is legal to these! No surprise that management NEVER called 1:30 PM PDST April 21, 2020 May i!, 2020 charged a total of $ 550 in cancellation fees secure in that decision they facilitate... Around the world provide ef tours lawsuit local presence and are able to react quickly and in person necessary!, and exclusions here Tours scheduled departure, finding the class claims meritorious pled! The person would be kicked off the tour after paying off almost whole trip price their! Between travelers and families in the field i told them Id been in an &... On bus, we want you to feel secure in that decision a partial one PC trustee. Mind is that there are several hidden fees which totaled $ 1,300 in Israel on March )!, as she had always wanted to see Paris commences June 2018 secure the end as! On our student Summit video recap designers, developers and writers ) with years of experience in legal... We immediately contacted EF Tours that my child was cancelled from the tour after paying off whole! Falter from there scripted excuses new for the following year 2021 letter and will not insurance. Falter from there scripted excuses EF go Head Tours due to their restrictions public... Tours that my child was cancelled from the month of the Policy, coverage limits, and here. Came with Covid restrictions that could not be met ( from a to and.
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