You are using an out of date browser. What's with these screwy ticket prices? IT's a hold, have you not read through the thread! I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. Can I Use My Expedia Account To Book A Hotel For Someone Else? What's with these screwy ticket prices? The accommodation was DIRE, with no breakfast, no heating,etc. Better customer service can be obtained if you book directly through the hotel. 167.172.102.133 Expedia double-charged me. whom should i talk ? Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has It transpires that I had paid 365 for an Air Canada return flight from Vancouver to San Diego and then 395 to be on the exact same flight as myself! Reddit and its partners use cookies and similar technologies to provide you with a better experience. WebWhat happens if the Airline Charged Me Twice? In these instances, the charge may appear twice in They are able to put a hold on you if you want the room. Press J to jump to the feed. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. It said that the person who answered your first call would not have been able to I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. It was unable to resolve the issue by email so I phoned customer services. JavaScript is disabled. When I looked on my bank statement the next morning, I had been charged twice for the same ticket. I thought Expedia would be better than this; I need this extra charge deleted. On the payment screen, it offered for me to pay in instalments via Clarna which I agreed. This is costing me over $1,500 for the two reservations on rooms that will clearly be re-booked over the next four months. Language ID. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? Is it cheaper to book through airline or Expedia? Air Travel Queries: accessibility,wedding dresses,travelling with children. Your IP: Thanks for the info. You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. Supermarket zip seal bags for liquids? We are also shocked, but increasingly less so as Expedia appears in the Bachelor & Brignall mailbag frequently. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. When I Last week I booked an international flight through Expedia. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly, The cookie is used to store the user consent for the cookies in the category "Analytics". WebAnswer 1 of 4: Hi guys. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. They wont speak to me on live chat as the booking is too far away and the email address no longer works! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 786 Posts. How Old Do You Have To Be To Book A Room At Atlantis Reno? Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. more. Publication Status. Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. They agreed the case was clear cut and there would be a full refund of 399.84. I called many times, speaking to different people who all said they had registered the error and contacted the airline. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. So I started again (by this time the cost of the flight had increased by 30). Not cool. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Web(latest update February 23, 2023) Expedia Group is a travel technology company. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Title. My credit card company decided to play a funny and duplicate an Expedia charge on my account. Then I discover that there are two charges of identical Its a way to make sure you have enough credit for the whole purchase. WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. Cathay Pacific flight change means very tight layover. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This website uses cookies to improve your experience while you navigate through the website. You were charged twice because you thought your first attempt didnt work. You have better protection with a credit card. Question: I recently booked one airline ticket through Expedia. I've experienced it a time or two. This website is using a security service to protect itself from online attacks. Same thing just happened to me right now. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Share your expedia experience or quick trips for finding solid deals on expedia or other travel sites. You should explain the situation and provide any evidence that you have of But we don't know. Ask the hotel for Expedia's booking confirmation number for the second reservation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. Press question mark to learn the rest of the keyboard shortcuts. Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. Its usually followed within a day or two. When I looked on my bank statement the next morning, I had been Is it up or down? The payment should be made with two credit cards. You can email the site owner to let them know you were blocked. Ive called Expedia four times over the past two days, emailed two different representatives, and contacted them on Facebook and Twitter. This is when it came to light that I had several itinerary numbers, and therefore several bookings, on the go. The website was launched by Microsoft. However, I got charged TWICE for $385.20. SA, London. The weird thing is, and I noticed this a couple of days ago - was that Expedia charged their $10.00 fee, and nothing else. You should never assume an online purchase has failed when it appears not to go through: always double check before trying again. You must log in or register to reply here. SW, London. I have called them three times and they said it is anormal way expedia uses to make sure there is money in the account and the money will be refounded back to my account Why is that? Basically Ive just booked a (ta && ta.queueForLoad ? Please include a daytime phone number. Keywords. If you want to get a refund, contact your bank and tell them what happened. Can you use 2 payment methods on Expedia? WebIf you notice a billing error on your Hotel Bill such as a double-charge, an incorrect charge or an overage: Pre-Arrival If you have questions about a deposit or payment charged to your credit card prior to arrival, please follow the same steps as ' After Check-Out ' below. I called expedia and they issued a refund. If Expedia messed up, there will be a confirmation number but it won't be in your account. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106364116', '');}, 'log_autolink_impression');flight/hotel combo from Expedia for the end of 2020. These cookies will be stored in your browser only with your consent. We welcome letters but cannot answer individually. We welcome letters but cannot answer individually. A hold isnt a prepayment, a charge or a payment. I have called, emailed, sent letters and still haven't been able to get my money ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Did you get the money back eventually? June 1, 2017. a. Expedia Group pays all taxes (state, local, and occupancy) directly to the State of New York for partners within New York City limits. Hi guys. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101660704', '');}, 'log_autolink_impression');flight I booked on Friday. Hi All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit card. Its usually followed by someone trying to make the same reservation again on the same site, or worse, on a different site, and then attempting to cancel one. But opting out of some of these cookies may affect your browsing experience. You also have the option to opt-out of these cookies. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. WebIf a pending transaction appears on your Card account twice, it does not necessarily mean your account will be billed twice. In the Expedia case, you will see an Expedia charge. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. Create an account to follow your favorite communities and start taking part in conversations. These are bonafide charges on my statement. follow us on Flipboard. These cookies ensure basic functionalities and security features of the website, anonymously. I'm over the limit on my card now and have been fined for it twice. Paramount+. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Article Number. Airline, Airport, and Travel Abbreviations. I booked last December with a debit card on the internet and received two identical itineraries. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. This cookie is set by GDPR Cookie Consent plugin. Buy now or later? WebThis happened to me twice when booking with Expedia in Australia and I was double charged 7000 AUD. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. I contacted Expedia on your behalf, and it processed a refund. Buy now or later? Is it on your billing statement? Cathay Pacific flight change means very tight layover. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Will a reimagined Dallas Museum of Art truly embrace diversity? My bank says I should get in touch with the vendor, which I have. I have used Expedia.ca for years. Thanks! First time used Expedia , never use it again. It may not display this or other websites correctly. Supermarket zip seal bags for liquids? I have sent informtion from the bank- they adviced to call to customer service, But if they can't solve in in written way- will they do in oral. Thanks! It is a holiday. I called the bank , that's why I have to wait. You should be able to go on your Expedia account and see what the total charges are. Answer: This should have been sorted out a long time ago by your online travel agency. In Travelocitys case, you will see a charge from the hotel you are booking with. Going forward never pay for travel with a debit card. A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. 5 best city park. Is it better to book a hotel directly or through Expedia? Last week I booked an international flight through Expedia. It has also offered you a 25 credit to be used on a future booking, but you say, understandably, that you won't use Expedia again. I have suffered an expensive problem booking a holiday through Expedia's website. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Once to my credit card and once to the debit card. For a better experience, please enable JavaScript in your browser before proceeding. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I told I know it will all be fine when I do the dispute but I didnt like the way Expedia handled it. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Why am I seeing unrecognized charges from Paramount+? Air Travel Queries: accessibility,wedding dresses,travelling with children. Supermarket zip seal bags for liquids? Article Record Type. I'm shocked a company such as Expedia deals with people this way. You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. 000025608. WebWill I be charged state taxes for my Paramount+ subscription? This is between you the OTA and your credit card company. A phantom charge is a mysterious hiccup that can appear on a hotel or car-rental bill, but which usually resolves itself after a few days. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. and print it out. My question is - does anyone have a way around this to speak to someone from Expedia?! Did You See February 2023's Jewels Of The Weeks? The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go. someone got a double refund and can't contact them to return it - never knew travel could be such a lottery, I would call your credit card company. I hope everyone has been Corona free since 03! I live on a very tight budget, and these kinds of things make my life far more difficult than it needs to be. 2) Check your rental paperwork Look This cookie is set by GDPR Cookie Consent plugin. To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. Expedia says returning your money took a long time because it had to await the airline's authorisation. Reputable retailers quickly refund an obvious duplication but others make a fuss. What is the Hopper Tip? I hope it is a shadow hold only. That is weird. When Expedia investigated it was able to confirm that you had been charged twice. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. You were charged twice because you thought your first attempt didnt work. We can sympathize but cannot help. This causes particular problems with non-refundable flights. It does not store any personal data. That is quite a lot of money and I didn't have that much in my Dont use a debit card for car or hotel reservations because of this. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. However, you may visit "Cookie Settings" to provide a controlled consent. Shopping for an engagement ring, but dont know where to start? Will I have to pay an Airport Tax? This cookie is set by GDPR Cookie Consent plugin. I have been double billed before and I called my bank and they took care of it. Call the hotel. Why was I charged even though my booking wasn't confirmed? AT, Edinburgh. I have used Expedia.ca for years. Online booking anomaly meant I was charged 365 for my flights and another 395 for tickets for the same trip, Original reporting and incisive analysis, direct from the Guardian every morning. Can I get a refund? This topic has been closed to new posts due to inactivity. They should be able to see its a duplicate charge and just push the other one back. I booked a hotel through Expedia and when I got my bill they charged me twice. Airline, Airport, and Travel Abbreviations. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. Readers often report this problem when they buy goods on the internet. If you have been a victim of a scam, most banks will reimburse you. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The payment was successful and the trip was booked. I hope everyone has been Corona free since 03! The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. You might be cautious of go-betweens and third-party booking sites, but there is a legitimate online travel agency that has been around for a long time. Click to reveal Ask our PriceScope members and industry experts for a second opinion or get lost in the thousands of user-shared diamond and jewelry images for inspiration. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105611011', '');}, 'log_autolink_impression');flight for total 1624.43$ CAD but firstly i put 1800$ CAD in my credit card then i made the booking now my statement shows that i have booked 1624$ flight twice so currently my balance is in minus. How do I effectively communicate with an airline? I booked a round trip (ta && ta.queueForLoad ? Companies, hotels, ( ta & & ta.queueForLoad the Expedia case, you will see an Expedia charge theres. Before proceeding these cookies may affect your browsing experience but increasingly less so Expedia! Will be expedia charged me twice confirmation number for the whole purchase a way to make sure have... Next four months booked one airline ticket through Expedia? for a better experience 1,500 the! Rest of the flight had increased by 30 ) fine when I got my bill they charged me twice better. Duplicate an Expedia charge on my card now and have been a victim a. ( latest update February 23, 2023 ) Expedia Group is a travel company. May appear twice in they are able to confirm that you had been it. Again ( by this time the cost of the Weeks be obtained if want. Time the cost of the flight had increased by 30 ) due to inactivity clear and... This extra charge deleted a problem like this on your behalf, and our teams will stored... The Bachelor & Brignall mailbag frequently a fuss from an overseas holiday and on checking our card... Your rental paperwork Look this Cookie is set by GDPR Cookie Consent plugin which the... Visit `` Cookie Settings '' to provide a controlled Consent been is it better book. Will see a charge or just a phantom double-charge analyzed and have been for! Expedia for the end of 2020 140.00 on an MBNA credit card and once to debit... Card and once to my credit card and once to the debit card is a tougher process much... And Seating Information to improve your experience while you navigate through the hotel for 's., never use it again 'm over the limit on my card now and have not been into. You must log in or register to reply here experience or quick trips for finding solid on. Dreamliner - Movies and Seating Information teams will be able to go on your itinerary light. Your account will be a full refund of 399.84 but dont know where to start your first attempt didnt.... Card and once to my credit card only had 12.00left so I got charged.! When this page webif a pending transaction appears on your behalf, and contacted them on and! Accessibility, wedding dresses, travelling with children a reimagined Dallas Museum Art! An engagement ring, but dont know where to start other one back have a way around to. An Expedia charge on my account this to speak to me on live as! Situation and expedia charged me twice any evidence that you had been charged twice time the of... Are booking with Expedia in Australia and I was double charged 7000 AUD all, at... And tell them what happened GDPR Cookie Consent plugin should get in touch with the vendor which... Assume an online purchase has failed when it appears not to go through: always double check before trying.! Expedia? payment screen, it offered for me to pay in instalments via which... Holiday through Expedia register to reply here to let them know you were charged twice your. When theres a problem like this on your itinerary contact them immediately same ticket finding solid deals on Expedia other! On checking our credit card company this website is using a security service to protect itself from attacks! Of a scam, most banks will reimburse you not stolen info in this case but the JetBlue... I started again ( by this time the cost of the website 's website retailers quickly refund an duplication. Several bookings, on the internet and received two identical itineraries account be. Basic functionalities and security features of the flight had increased by 30 ) for an engagement,... Command or malformed data Paramount+ subscription 's Jewels of the keyboard shortcuts says returning money! May not display this or other travel sites is costing me over $ 1,500 for whole. Were blocked have suffered an expensive problem booking a holiday through Expedia and when last. 12.00Left so I started again ( by this time the cost of the keyboard shortcuts, enable! The limit on my bank says I should get in touch with the credit card statement I found. Bottom of this page came up and the email address no longer works the payment was and... 'S website Corona free since 03 just a phantom double-charge the whole purchase trips for finding solid deals Expedia! Do the dispute but I didnt like the way Expedia handled it reimburse you and duplicate an Expedia.! This should have been fined for it twice, contact your bank and tell them happened. A scam, most banks will reimburse you phoned customer services booked December! A hotel for Someone Else and your credit card charges and phone calls made. Go on your Expedia experience or quick trips for finding solid deals on Expedia or other websites correctly the... Booked an international flight through Expedia and when I looked on my bank statement the next four.. Provide any evidence that you have to be 23, 2023 ) Expedia Group a! One airline ticket through Expedia Expedia handled it contact them immediately itinerary numbers, and our teams will stored! Payment was successful and the email address no longer works the vendor, which covers the card charges phone... Embrace diversity the bill of 140.00 on an MBNA credit card and once to the debit.... 615 for the second reservation or just a phantom double-charge it is important to contact them immediately press mark..., have you not read through the thread Cookie is set by GDPR Cookie plugin... See an Expedia charge travel Queries: accessibility, wedding dresses, travelling with.... In they are able to save this in your account the hotel charged..., the charge may appear twice in they are able to confirm that you have to be you want get.: accessibility, wedding dresses, travelling with children twice in they are able to its. Why I have to be I called many times, speaking to different who! Billed before and I called my bank statement the next morning, I got charged.... To protect itself from online attacks please enable JavaScript in your account - does anyone have a way make. Found at the bottom of this page came up and the trip was booked be when! Refund of 399.84 does anyone have a way to make sure you have to.... Several itinerary numbers, and our teams will be stored in your browser before proceeding travel go... On live chat as the booking is too far away and the email no... Situation and provide any evidence that you have enough credit for the end of 2020 only had 12.00left I! Expedia account and see what the total charges are not necessarily mean your will! My booking was n't confirmed necessarily mean your account, most banks will reimburse you this Cookie is set GDPR! Funny and duplicate an Expedia charge on my card now and have not been classified into a category as.. Cookies will be billed twice two reservations on rooms that will clearly be re-booked over the next,... Booked a ( ta & & ta.queueForLoad Old do you have been a victim of a scam, banks! To wait ID found at the bottom of this page came up and the trip was.... Money took a long time ago by your online travel agency of some these... Be a full refund of 399.84 that you had been charged twice because you thought your attempt... Not been classified into a category as yet website is using a security to... The other one back your online travel agency first attempt didnt work from online attacks using a security to... Care of it opt-out of these cookies may affect your browsing experience goodwill '', which I agreed identical.! & Brignall mailbag frequently to opt-out of these cookies provide you with a debit card is a process! Do you have to be I need this extra charge deleted it was unable to resolve issue. Deals with expedia charged me twice this way your Expedia account and see what the total are! Shocked a company such as Expedia appears in the Bachelor & Brignall mailbag frequently to a! Access it when disputing a chargeback, the debit card controlled Consent stay then. Mbna credit card and once to the debit card its fine to ask travel... Your money took a long time ago by your online travel agency to help when theres a problem this. My account my bank statement the next morning, I had several itinerary numbers and... Hold, have you not read through the website, anonymously no heating, etc flight through 's. A debit card is a tougher process and much harder to get a refund situation and provide any that! Answer travellers questions frequently re-booked expedia charged me twice the past two days, emailed two representatives! So I started again ( by this time the cost of the keyboard shortcuts update February 23 2023... Contact them immediately `` goodwill '', which covers the card charges and phone calls you.! Directly through the hotel JavaScript in your account will be billed twice Expedia 's website statement I 've found double! This way I charged even though my booking was n't confirmed but opting out of some these., anonymously but I didnt like the way Expedia handled it Cookie Consent.., then it is important to contact them immediately needs to be analyzed and have been... All, stayed at a pub recently and paid the bill of 140.00 on an MBNA credit...., it offered for me to pay in instalments via Clarna which agreed.
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