The rental company will automatically bill your credit or debit card listed on the rental agreement. All the tolls that I incurred during the rental period have been charged to my EZ-Pass account. POS REFUND ENTERPRISE CAR TOLLS8778601258. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. Terms apply. How do I update or change the credit card on my profile? Does National have a grace period for returning a car late? $3.95 - $4.95/usage day $24.75 rental max. This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. However, our standard administrative fee still applies. It's in the lower right-hand corner. Toll Charges in the USA VroomVroomVroom, Privacy Policy | Terms of Use | Contact | About | Sitemap. Enterprise Rent a Car equips their rental cars with a transponder linked to TollPass. Enter your last name and your Rental Agreement number. WA has an Awesome Residual Income Affiliate Program! Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call. Renter expressly authorizes Owner or its affiliate to transfer to a third party Renter's name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. If you or any driver operate the rental vehicle in areas not served by TollPass and generate any unpaid toll (s) then you will be charged for all unpaid tolls and an administrative charge of. Learn the ins and outs of renting a car with National and get more information on exclusive benefits offered for Emerald Club members. These bridges do not have toll plazas and do not accept cash. Once youve located your statement, you can view the individual tolls accumulated during your rental. Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. You can avoid the TollPass Convenience Charge by: ERAC allows you to pay toll charges later when using their rental cars to travel on toll roads and bridges. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. How do I get into my Emerald Club account? Free Florida Toll Pass for Visitors: How to Get It + What You Vehicle(30), How can I get my card quickly? (16). Toll Payments E-470 If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. We depend on government and toll agencies for all information related to tolls and other violations. Australia has a significant number of toll roads - in particular Brisbane, Melbourne and Sydney - all of which are cashless. If this is your preference, mail your payment and citation number (indicated in our letter) to the following address: Enterprise Rent-A-Car Citations (35). Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Enterprise Made An Extra $18 Because They Didnt Tell Me I , How To Avoid Crazy Toll Charges When Renting A Car In , Enterprise Rent-A-Car fraudulent toll violation Complaints , Florida Finally Gives Tourists a Way to Avoid Rental Car Rip , What Happens if You Get an E-ZPass Violation in a Rental Car, How to Avoid Car Rental Toll Charges AutoSlash, Dollar Car Rental Charged Me $60 For a Single $2 Toll The , Frequently Asked Questions Visitor Toll Pass, Tolls can hold surprise charges for rental-car drivers. Resolved. You may use your own personal EZ Pass transponder or account. We can help you appeal a Hertz toll charge, a Bay Bridge toll fee, fraudulent credit card charges, and more. Can I use my Emerald Club free day on an Enterprise rental? (32). In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, (2). $3.95 - $4.95/usage day $24.75 rental max. Why am I being charged for a violation I already paid to the issuing municipality? With DoNotPay, you can successfully dispute toll surcharges and save a great deal of money. How Does A $3 Toll Turn Into A $20 Rental Car Charge? There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. I had my personal transponder in my vehicle, so why am I being billed? or visit on our interactive coverage map. What happens if I drive on a toll road? In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. Advantage and Hertz use the PlatePass company, which charges a $4.95 daily fee plus tolls at the higher cash or toll-by-plate rate, with a $24.75 maximum fee per rental.There's no opting in or out of this system; it's billed automatically to all drivers when using an eligible cashless toll road. To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. Charges usually appear on the credit card statement within 1-3 (12) The TollPass surcharge is capped at $30 per rental period. (+1)407-690-5300 Monday - Friday 7:30 AM - 7:00 PM, Saturday 8:00 AM - 4:30 PM EST. DoNotPayis an online service committed to helping travelers dispute surcharges from rental car companiesand toll bridges. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. Want to sign up to automatically receive toll receipts to your email? Terms and conditions apply. 2023 Enterprise Holdings, Inc. All Rights Reserved. What are my options to drive on the toll roads covered by the TCC Program in Northern California? Refer to your Rental Contract for details. Elliott , Enterprise Rent-A-Car Class Action Says Drivers Double , Are these toll fees I received from Enterprise legit? United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. for options. (14). What are the taxes, surcharges and fees that I am paying? Make sure you are using the credit card number that you would have used to pay for your rental. (7). If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. These roads are indicated with a You can pay for your toll or violation by credit card. (37). (3). Want to sign up to automatically receive toll receipts to your email? Our goal is to notify you so that you are alerted as soon as possible. (15). The daily Toll Pass Service fee does not include the actual toll charges. Hertz customers are charged an undiscounted toll rate of $7.50, the city says, as well as a $4.95 "convenience fee." But they often aren't charged that fee once, according to the complaint, and. Reddit, How Much Is That Toll Again?? (34). The optional TollPass Service accepted by Renter provides for the daily rental of a toll collection transponder or, in some states, the use of video-monitored toll collection services. Atlanta, GA 30384-3328. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. Rent a transponder from us (not available at all locations), Stop and pay cash at the toll plazas (where available), Utilize your own transponder device compatible in the applicable jurisdiction. Accessibility, //htacdn.azureedge.net/sites/htaweb/files/2018-02/htanewlogo.png. Most car rental companies have an agreement with the Toll Road Authority to shift the burden to the driver. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renter's credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder or video monitored service during the Rental Period within the TollPass service area at the higher of the applicable toll authority's cash toll rate or highest undiscounted toll rate. (5). Our goal is to notify you so that you are alerted as soon as possible. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. Check with the local tolling authority for additional payment information. If you prefer to use another card, please immediately call or e-mail us: You can pay for your toll or violation by credit card by using the following link. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. Were you using a toll road while renting with Enterprise? Mark as Useful [ 1 vote] Comments Florida Finally Gives Tourists a Way to Avoid Rental Car Rip Vehicle Rental Facilities Services UNC Facilities The (21). Avis and Budget charge a $5. In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. These toll roads require the use of a transponder. Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. Go to ERAC Meaning. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. Provide us with some details on why you believe the violation notice issued is a mistake. https://www.htallc.com/tollpass. Credit or debit card listed on the credit card number that you would used. Says Drivers Double, are these toll fees I received from Enterprise legit toll Turn into $. Check with the local tolling Authority for additional Payment information depend on government and toll agencies for all related. On a toll road Authority to shift the burden to the driver, fraudulent credit card number that would. And Sydney - all of which are cashless have a grace period for returning car. 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