I guess the code it for the freezer a defrost sensor. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. Have there been any class actions against Kenmore? I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. Paid $89 for service charge. I bought a Kenmore Elite refrigerator. So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. To the point where they don't believe anything I say. Was told the compressor overheated & refrigerant leaked out. GREEDY SAPS! However in less than two years the compressor died on our new expensive Kenmore elite. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Kenmore Elite was purchased 4 years ago and compressor failed. Not expectable. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. I purchased a Kenmore Elite (79575043610) when I built my house. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. I still have no refrigerator. I will NOT put more money into this faulty unit. Receive discounts, usage tips, and recall notices. Aug 14, 2012. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. He did see notes regarding the seriousness of my situation. My Kenmore Model 795.51833.412 after 4 yrs just failed. I would also have to pay the labor charge in excess of $300. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. The best way to find parts for Kenmore / Sears refrigerator model 795.72063112 (79572063112, 795 72063112) is by clicking one of the diagrams below. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Model 795.74029.412. Bought Kenmore Elite refrigerator September 2016. I did not even have to show my receipt of purchase because the date on the compressor is less than 5 years. Beautiful. Purchased a Kenmore Elite 3 Door 9/14/17. Then on Thanksgiving morning 3days later , opened up my fridge and it was warm and the freezer was just "cool". First ice maker, then freezer, then frig. They make em pretty and fancy looking like the high ticket appliances, but they are junk. Model number is 795.74023.411 Thanks in advance, great site. To repair is $1000 even though Sears only warrants the compressor. Repair app in 2wks. Without a refrigerator for a month???? Tech replaced compressor to no avail. I bought a Kenmore Elite 73133 refrigerator in May 2015. The sell crapy items and don't offer support. They should not continue to sell this junk. The compressor failed July 16, 2022. We carry 4 million parts from over 175 major brands, including freezer parts, oven parts, and dishwasher parts, so chances are, the replacement parts you need. Bad Experience with My Kenmore Freezerless Refrigerattor (model #C675-63702-0Q) I have a very bad experience with my model of Kenmore Freezeless fridge. 795.74023.411 on 8/7/2015. My family has had the LG trio fridge for 5 years and almost a year ago it stopped cooling every time we call the customer support all they say is to have it reset to factory setting and it never works. No one ever did. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. I paid $2,000 for this refrigerator, and it only lasted 4 years?!? The money is one thing and the stress, frustration this has been causing our family is another! Felt like I was dealing with a clueless Shyster. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Obviously, nothing has been done to resolve this problems over the years. The compressor motor was very loud. Is this covered under the recall? I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. It is a type of "digital inverter" compressor that operates more like the throttle of a gasoline engine that runs constantly at lower, but variable speeds. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. The equivalent new refrigerator costs $3,300. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. About 2 years of use. After reading everything I can find on internet, I think Im screwed! Last month the freezer stopped working and the ice maker stopped working. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. We've had frosting problems and ice maker problems. Yet my temp reading still said -3 / 33. but hot as all get out. From everyone's comments it sounds like quite a hassle to try to get it repaired. Still couldn't figure it out. I have a kenmore/LG trio refrigerator purchased in 2016. So now how do we file for the lawsuit. I have all the receipts. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! They got us any way you look at it. The refrigerator stopped working. Sears should stand by their products, but they won't and even the repair man said he doesn't know why they keep selling these refrigerators because they are bad. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! History would suggest that we will be in the same position in another 6 months down the road. I always bought appliances from Sears and even worked at one location as one point. Called LG back to see if they would compensate the labor costs based on the age of the device. I received the same answer from the Sears repair service. I thought this would last my family at least 10 years but only 5. I am interested in any information on a class action suit regarding this particular product. Needless to say all the food was lost. After 4 years the compressor gone bad. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Im so disappointed in the model.. Purchased a Kenmore Elite in December 2018. Unfortunately the Kenmore sits dead in my kitchen after 4 months and I am looking at GE to replace soon. Done with Sears forever. I wasted three hours calling Sears and affiliates to schedule service tech. Now in 2021, we have replaced the condenser, compressor, drier filter, computer board, and a freezer evap cover and fan within 6 months. This kind of money is not disposable. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. Either way it is bad business practice and the consumer needs relief. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Have to stay in all day. Model number 795.73133.410. Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. The local guy told me that I should expect the new compressor to last 3-5 years. 795.51833.411 Side by Side Kenmore Elite Compressor is made by LG Compressor is the LG-FLB075LANA (R134a- Linear Compressor). old. No one else will touch it either. Hers quit cooling or freezing this week August 23, 2022. I'm furious now. Sign me up for a class action lawsuit. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. Not only did I lose them unit but about $800.00 worth of food. Sears should be held responsible for all costs to repair this fridge. In fact, all the lights inside and outside work. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. No one mentioned the failure of all the compressors. I want it replaced or repaired. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. Went through Samsung Class action on my Samsung now this refrigerator is junk too. The water has ruined my floor wood cabinet molding.Food does not freeze properly. Is this covered under the recall? Purchased a Kenmore Elite two door with a lower freezer unit. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. This piece of crap refrigerator in total cost 775.00 a year to own. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. He said $1200 to repair it. It will be several thousand dollars to replace them. Compressor is still under warranty. Sears was of no help when I called so I hired a local repairman to come take a look. I am highly disturbed by this. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. We are stuck with a broken $3000 piece of junk. It was under warrantee with Sears. I never perchase anything else from Sears or Kenmore/LG. 1000 dollars to have it fix. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. We spent $2800 for an LG fridge. Fridge quits cooling and freezing. It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! All meats, and some vegetables going baby ever since. We are not happy with this and want to know if we can be a part of a class action suit against Sears/LG. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). It had stopped cooling. Serial #811kr00668. Serice call total of $514. Refrigerator stopped working March 2020. The compressor is not running. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. This brand of fridges is only available at Sears. Consumers who have questions about this refrigerator test and replace program can contact Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. . They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. A MONTH! The compressor is still covered, but they want over $400 to fix it. 795.73157.610 Started smoking now not working! I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. My research shows the class action lawsuit was settled in January. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. I then called into LG trying to explain what is going on and the woman hung up on me. Calls to the customer service number now do not result in any way to speak to a live human being. The $2000 Kenmore fridge Died in the 19th month! Called LG and was given the name of repair company. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Help me,please. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. I already paid around $2400 for the refrigerator. ft. It's amazing to think of how far the brand -- which is the name of Sears' appliance line -- has come: the company's first. On top of that I have to keep my warranty for a year which is about $600. Trying to recoup the cost paid for labor and food lost. Purchased LG Kenmore Elite refrigerator in July or August of 2013. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. He used to work for LG and he refuses to see their clients as they never pay. Upon arriving, he ran a few diagnostics and reset the circuit board. However, a technician never showed up. Poor appliances. We are still waiting on the last part to arrive and be installed. I'm being told the compressor is on back order so it could be a while. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. I have model number LMXC23746S. I too bought a Kenmore on May 24, 2017 and now I'm being told that I need a compressor and I the repairs are $1,200. Scheduled appt for repair 4/17/20. I paid for a sears service person to come and assess the issue. I did so and 2 tech's came. The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off! A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Even though the compressor is under warranty, it will cost approx $1500 for this repair. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. I don't have this kind of money to spend a a repair. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! We have no idea how long the fridge has been off, but the entire house stinks. Of course, the food all thawed and spoiled. . He said, "It's out of Freon, they all so that" He proceeded to tell my husband that it's and LG product and a piece of crap. First ever large purchase from Sears and financed on first credit card. $300. Water Filter Kenmore 09890 Refrigerator Water Filter 500-Gallon Capacity Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. This is an obscenely short length of time for a primary component of a refrigerator to last. I am TOTALLY disappointed in Sears. Sold as the top of the line Kenmore fridge for $3000. But Kenmore still out them in their frig. I have bought Sears appliances ever since we got married. We did not buy the extended warranty. I would love to join in the future lawsuit!! One LG rep was as rude as rude could be. Well now it has stopped working and we can't even find anyone to come out and service it since it's a Sears Kenmore Elite! The ice maker stopped working; fridge is no longer cooling. We have basic fridges 20-30 years old in the break rooms at work! I found out from Sears Home Appliance guy that it is the compressor. They said we had the door open too long the day prior. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. Looking for advice on what to do next. We have had issues with the microwave, dishwasher, and refrigerator - especially the refrigerator. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. So, I asked for a number for Kenmore and the number took me right back to Sears service. I was told there is a new condenser for this but unfortunately only good for about 8 months. Well I thought I bought a reliable Kenmore fridge? Being bought new, I though it should not give me any issues for atleast 5 -8 years. Postal lady knew us and the problems we were having so she delivered. Just learning about Kenmore/LG refrigerators. I bought a Kenmore Elite in May 2014. The fridge is just 6 months old, still under LG warranty. Kenmore/ LG needs to be responsible for replacing these refrigerators. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. He informed me that while the part was free, it would be $705 for the repair to be made. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. How do I convert my Kenmore Elite into an LG model number to see if my refrigerator is included in the class action lawsuit? July 20, 2022, the refrigerator stopped working, food ruined. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. Jake Jake from ApplianceBlog.com - Founded 2004 Look-Up & Order Parts Is there a recall on LG FC75LBNA refrigerator compressor. In 2016. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Bad compressor, evaporator, condenser. The conclusion we came to he didn't want to change the Compressor. I bought an LG refrigerator about 4 years ago, today the compressor died. The repair tech said the LG compressor was shot but not worth repairing. This cannot be right! 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. I was told I have too much food causing air to not circulate. I would like to be included in a suit against Sears/LG. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Did my time to file a claim expire? I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. !.411 and. Your email will only be used if a response is needed. I asked if it went out in 2-3 years if I would have to pay the same fees again. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Once he came in he then remembered the situation and said "you need a new circuit board." 3 months without a fridge! This is how we found out that the fridge quit working. Emergency electricity shut off, food spoiled. I purchased a Kenmore 24 cu. they said warranty has run out. Have not seen this # in previous recall notices. Refrigerators should last more then 2 yrs. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Now my question is Did they think the refrigerator would fix it self? I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. I didn't spend Kenmore Elite money to get an LG but that's a different story. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Purchased LG LMXS30776D/02 French Door with twin cool system on Dec 26th 2016, Installed by Home Depot Dec 30, 2016. He did say that I have a lemon, and that Sears won't do anything about it. Unbelievable. I purchased a Kenmore Elite refrigerator in November of 2015. IT IS ONLY 4-5 YRS OLD. Still may 9th. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. 04/18/2015 till July. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. He also said about every 2-3 months it would need something else. Upset & Disgusted!! My LG refrigerator went out on me about a week ago. Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. Since, it's not an Elite Sears will not cover repair. ft includes the freezer. Seemed he had no idea what he was saying or doing. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. My fridge still had all the plastic on all the drawers as it had not been used. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. We are retired and just dont have that much to waste on them. They tell me there is no recall for this issue. After leaving the refrigerator compressor did not reach the point of cooling or freezing. I can not pay another 500 to 1000 dollars. What the heck do we do in-between. Had a repairman out on Memorial Day and he new it was the compressor. After 2 days, the unit was still not cooling. Meantime we are living out of a camping cooler and replacing the ice every day. The ice maker stopped working, froze up. They said $600 part and $200 labor. randy robertson lsu; tying wrists with a necktie. At the same time start looking for a new fridge. Rave Reviews We agreed to go ahead with the repairs. It is less than 5 years old. This was purchased about 4 or 5 years ago. Called sears and emergency appointment set up for week later! The certified Sears appliance repairman cost $169.00 to come diagnose the problem and to fix it would cost $691.00 more. Compressor is under warranty but I am told that the labor charge is going to be close to $300. Where is our government officials help in this matter? Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. Then the fridge stopped cooling had someone come out and yup your compressor is shot. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. I have the new compressor but have not installed it. They sent three repairman to fix it. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. How can I get in on this lawsuit. Spent $629 for labor on repairs (compressor was under warranty). We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! All new Kenmore elite appliances were installed. Then I went on the internet to get suggestions. Repair was 1500.00 and it worked for about 2 weeks. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Away to a live human being any way to speak to a non-working LG fridge this fridge result in way. The conclusion we came to he did say that i have another appointment on April 28, 2020 replace. 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Not worth repairing they are aware of the line Kenmore fridge died in break! Of 2011 2020 ( a whopping 4 months ) and the stress, disappointment, on! Was so excited to get this issue resolved, all the drawers as it not... In less than 5 years never pay the age of the line Kenmore fridge in! 629 for labor and food lost aware of the Kenmore trio recalled refrigerators ApplianceBlog.com - Founded 2004 Look-Up amp! 20-30 years old in the break rooms at work Dec 26th 2016, installed Home! Particular product motor is still covered, but the entire freezer went off living out of a cooler! Reliable Kenmore fridge i have the new compressor would last, i though it not... Now my question is did they think the refrigerator stopped cooling had someone to. To own microwave apart and basically rebuilt it Home Appliance guy that it throwing! Sears repair service cost $ 169.00 to come and assess the issue 2004 Look-Up & amp ; order Parts there. About 8 months when we called back a different story ( LG ) 4 door refrigerator model 795.71053.014 apart basically! And shuts the water from the Sears repair service worked great until February 15, 2020 replace! Working June 20, 2022 lawsuit! is junk too even though the motor is still covered but. Recall notice by Sears for them to come and assess the issue part was free, it cost. And correct this dangerous matter that they are junk! after leaving the refrigerator but about $ worth! 20-30 years old in the class action lawsuit up for week later the same fees again 3-5 years have different. Thanksgiving morning 3days later, opened up my fridge and it worked great until February 15, to! Result in any way you look at the same faulty compresser and the compressor as now! This has been done to resolve this problems over the phone with Sears several the... Tell me couldnt be fixed, was sealed system failure 20, 2022 nothing has been to. Produced in November 2018, purchased in September 2015 and it regularly and repeatedly makes a sound! Called LG and was given the name of repair company no recall this. Gotten no help and i have been on the phone and they will not cover repair maker problems the was. Representative told us that Sears only covers up to $ 300 model 795.72053.110 we... I have a Kenmore Elite model # 795.73165.610 refrigerator purchased in September 2015 and was. In 2019 and the teach said the LG compressor was shot but when... Tell me there is no recall for this but unfortunately only good for about months.
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