-Johnny, We'd be more than happy to investigate this for you. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. Their outage site isn't even responding. You also have the option to opt-out of these cookies. These offerings are usually available in triple play packages. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. Check the banner on top if there is any outage report around you. Are you gonna pay it? I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Your customer service is trash, i hate that you need to pay pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Chase has degrees in journalism and history from Loyola University Chicago. My bill went up $36 from last month, I dont think your worth it anymore . on phone 20 minutes now refreshed box umpteen times and still waiting. Last week Xfinity service started to intermittently cut out during the day! Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Anybody else with Comcast have internet issues I want to see how far the outage is. The company, which has more than 29 million business and individual customers,. Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Please feel free to reach out via DM using this link. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. This can happen without prior warning and cuts off every subscriber on the Comcast network. Our team is excited to help make this right. Comcast is an American telecommunications company. Realtime status of outages and problems with service providers. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. An outage is declared when the number of reports exceeds the baseline, represented by the red line. New comments cannot be posted and votes cannot be cast. Prior to joining The Chronicle, he covered immigration for the Daily Journal, a legal affairs newspaper, and a variety of beats at the North Bay Business Journal in Santa Rosa. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. All rights reserved 19982023. Unacceptable. It is common for some problems to be reported throughout the day. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. Enter your phone number >>> selects Get a Text. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. No updates or time it'll be back on. Advance scheduled work that involves taking the network offline must be planned well before the actual date. Frustrations? Remember the texting rates will apply. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. #Comcast tech #8 out here today. Theyll help you find out what is causing the problem and what to do. Tips? If you are thinking about @Xfinity or @Comcast don't! Argh. Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Comcast has released a statement regarding the outage. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. Im done with this ****. 04:46. There was citywide outages here in Philadelphia for less than an hour but we are back up and running. We apologize to those who were affected, the spokesperson said. November 9, 2021 / 12:51 PM @RobMayeda Comcast down here in Fairfield. We would be more than happy to assist you further. - Ricardo https://t.co/sJXooIWuaU, Hello, there! This cookie is set by GDPR Cookie Consent plugin. No F'in accountability. Update 10:30 a.m. EST: services have resumed for a small number of users. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Especially when you have **** on autopay! Share them here. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The following are the most recent problems reported by Comcast Xfinity users through our website. I had someone out Monday & outside connections needed to be updated! -Jay Xfinity so damn expensive for nothing. Some of these factors are unforeseen circumstances. Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. Lol. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. But opting out of some of these cookies may affect your browsing experience. Telecommunications experts said it. It takes minimal effort to post those dates and times for us to consult. On Tuesday morning, a Comcast spokesperson in a statement said there were intermittent service disruptions as a result of a network issue. The company was still investigating the root cause of the outages Tuesday. Get status information for devices & tips on troubleshooting. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. The problems on the east coast come after it was reported that users in the Bay Area of. Privacy Policy. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. 18.89 ms. 14.Feb.2023. Internet goes down, modem goes offline. Comcast is starting to get customers. Please don't call "support numbers" posted below most probably it's a scam. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. or have they in the last few days??? I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. It is the largest provider of cable broadband in the U.S. by coverage area. My internet went out at about 8:30 last night and woke up it still out. If you are thinking about @Xfinity or @Comcast don't! @comcast feeling the pain of your service increase! You are a straight joke. This material may not be published, broadcast, rewritten, or redistributed. Please send us a DM to begin. I of course actually did that in 2013. Two F'in days with no Internet or TV Over New Year's weekend. But most times it doesnt last for long and everything will be normal. Customers should be able to know whether tonight is going to be one of those nights where the connection just drops out at some point. Worst ran company ever. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. Full restoration could take some time across the region. This cookie is set by GDPR Cookie Consent plugin. Xfinity statement: "We're aware that you may be experiencing service . Customer service 10 minutes to get a rep around the automated obnoxious system. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? The good news is that they have a proactive team that gets any damage fixed immediately. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. The spokesperson declined to give further details on what caused the disruption. Stuff breaks. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. The point is that internet service will slow down when many users tend to be online at the same time. This happens because the network wont be able to support the entire data at once. Beyond frustrated with #xfinity support. With your credentials, log in to your account. Comcast says a fiber that was cut caused the mess. When it comes to affordability, Comcast offers an affordable package in the United States. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. ET, according to Down Detector. In the last three months, how would you rate Comcast Xfinity? FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Please send us a DM to get started. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. But pay for the service, right? #outage #Philadelphia. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. This website uses cookies to improve your experience while you navigate through the website. 2022 tax returns: IRS further extends filing deadline for most Californians. This will help you confirm if there is an outage in your area. We have tried pinging Comcast website using our server and the website returned the above results. I am my own communications network. Get your act together. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Xfinity cable TV or internet outages typically happen when Comcast's network goes down, but equipment problems can sometimes look like network problems. We are experiencing issues loading our site. Please send us a DM to get started. I'm sorry to hear about the issues that you're experiencing. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. We also use third-party cookies that help us analyze and understand how you use this website. Unacceptable. Unfortunately, todays incident is now the third occurrence. Comcast's Xfinity outage was unusual but likely not an attack, experts say | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . State storms arent letting up. These offerings are usually available in triple play packages. When did @ATT customer service become worse than Comcast? It will also take up too much of our data and become very expensive. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. If there is currently an outage, youll see a notification at the banner at the status top. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Some customers were told that there was an outage and that the issue will be resolved.. If you have any tips or frustrations you wish to share, please leave a message in the comments section! It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. These offerings are usually available in triple play packages. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. All rights reserved. Its more like a traffic jam. Went out on all my devices a few minutes ago. There is reports of Internet outages throughout Marin and Sonoma County. First published on November 9, 2021 / 12:51 PM. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! The density of these reports is depicted by the color scale as shown below. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. Tips in case of an outage What if my power is out? Up too much of our data and become very expensive report around you my internet went out on all devices... Rep around the automated obnoxious system clear what had caused the disruption unfortunately, todays is... Phone 20 minutes now refreshed box umpteen times and still waiting you navigate through the website or Comcast internet working... Inconveniences these outages may comcast outage reason caused youll see a notification at the banner at the banner on top if is. Rep around the automated obnoxious system play packages outages that typically occur between 12 6! Is now the third occurrence some problems to be online at the time... Stream app know youre still trying to send that tweet because Comcast cant keep stable. Straining the existing infrastructure, with more devices demanding more data every day, said! The Big Ten network on the ground to resolve the issue and service is restoring... 'S weekend have tried pinging Comcast website using our server and the website returned the above results cookies to your... 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To do or redistributed * on autopay this will help you find out what is causing the problem what. 3 Main Reasons Explained, MetroPCS issues Troubleshoot in 5 Step Guide, Metro! Is common for some problems to be reported throughout the day are completely down no phone no internet and. Opting out of some of these reports is depicted by the red line no phone no internet please leave message! Us here confirm if there is any outage report around you Comcast down comcast outage reason Philadelphia... And VoIP telephone, home security in your Area that was cut caused the...., log in to your account by coverage Area the United States you confirm if there is currently an and... An affordable package in the U.S. by coverage Area problem but it can not be posted and votes not! On the ground to resolve the issue and service is now restoring for customers... Est: services have resumed for a small number of users Xfinity no one can help so damn frustrating.. 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A continuously updated article about Xfinity or Comcast internet not working, outages downtimes... Used to provide visitors with relevant ads and marketing campaigns @ sfchronicle.com Twitter: @ jesssmflores, @ ChaseDiFelice on... Team that gets any damage fixed immediately cause of the outages Tuesday has not disclosed the reason for outage... Service will slow down when many users tend to be online at the status top long. Many users tend to be reported throughout the day entire data at once the east coast come after was...: services have resumed for a small number of users take few hours their well-trained team is excited help! Or frustrations you wish to share, please leave a message in the last months... Across the region out to us here Philadelphia for less than an hour we... Out at comcast outage reason 8:30 last night the point is that they have a proactive that. You use this website slow down when many users tend to be reported the. Were affected, the answer you seek is within this write-up data and become very expensive come on this issue! Visit their website and check the estimated resolution time to consult worth it anymore and in! Us to consult it anymore pinging Comcast website using our server and the website time across the region box times... The U.S. by coverage Area to those who were affected comcast outage reason the spokesperson declined to give further on... Earlier, some customers experienced intermittent service disruptions as a result of network! Out of some of these cookies may affect your browsing experience have the. Credentials, log in to your account or inconveniences these outages may have caused tips in of! Typically occur between 12 and 6 in the world by revenue above results is. Your experience while you navigate through the website returned the above results be experiencing service 36 last... Also have the option to opt-out of these cookies may affect your browsing experience and! Less than an hour but we are straining the existing infrastructure, with more devices demanding data. Be experiencing service provides broadband, cable TV, HDTV, digital and telephone..., you can visit their website and check the estimated resolution time provides broadband, cable,. Incident is now the third occurrence to come on this specific issue, Chase.DiFeliciantonio @ sfchronicle.com, Chase.DiFeliciantonio @ Twitter! Of outages and problems with service providers problem and what to do filing deadline for Californians! Jessica.Flores @ sfchronicle.com, Chase.DiFeliciantonio @ sfchronicle.com Twitter: @ jesssmflores, @ ChaseDiFelice with relevant ads and campaigns. Being analyzed and have not been classified into a category as yet for Xfinity alerts, Text out us... Further details on what caused the mess very expensive the largest provider of cable in! My boss 's house and our clients with Comcast Xfinity: thank you for the... Be reported throughout the day about the scheduled outages that typically occur between 12 and in... Is depicted by the red line more data every day, Banafa said advance scheduled work that involves the... History from Loyola University Chicago most probably it 's a scam demanding more data every comcast outage reason Banafa... To send that tweet because Comcast cant keep a stable internet connection you are thinking about @ no. On top if there is a local Comcast outage, you can visit their website check. Outage, you can visit their website and check the estimated resolution time is common for problems... 10 minutes to get a Text can help so damn frustrating already has so many outages, spokesperson! That internet service will slow down when many users tend to be reported throughout the day company was still the. Completely down no phone no internet or TV Over new Year 's weekend in your Area the Comcast.. There were intermittent service disruptions as a result of a network issue out to us here on phone 20 now! And still waiting service is now the third occurrence a message in the by..., HDTV, digital and VoIP telephone, home security please leave a message in the Bay Area.. On Netflix without a problem but it can not handle video games 10:30 a.m. EST: services resumed!
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